Refund Policy

Bitacube Money Back Policy

Bitacube Software stands separated from other programming sellers, with its adaptable money back guarantee. The organization is resolved to give a straightforward money back approach on the whole scope of its business product utilities. We keep consumers loyalty on the highest point of our need list, subsequently, our selective scope of programming devices are created to meet the ideal necessities of our clients. Free demo versions of the software products are accessible on the web and clients are carefully prescribed to assess the item before obtaining the authorized versions

We are having an assignation staff of Technical assistance to comprehend all specialized related questions. The clients can likewise read our software working instruction guide which is accessible on the official website to get the point by point learning about the working of the commercial software.

Non-Discloser Agreement (NDA) is furnished from our end however with a condition that the money back isn't qualified if the customer isn't sending the record to our assistance division or not uploading documents on our FTP Server, regardless of whether we are prepared to sign the NDA.

On the off chance that the client isn't happy with our programming items, he/she can practice their full rights to guarantee and get money back within 30 days after the buy date. No allowance is accessible following 30 days.

Requite is Not Applicable in the Following Cases:

  • If a postponement happens in permit preparing
  • Client working environment is not setup according to software prerequisites,
  • If a client never again requires the product utility
  • In case if the software is working fine in any other system
  • If a client buy the product with no earlier expectation
  • If the product utility is obtained from the wrong stage
  • Lost or misled email
  • If 40% of information is effectively recuperated from the defiled records
  • If the product utility is acquired without earlier evolution of demo version
  • If the time period of 30 days is over after the software purchase

How Does Our Refund Policy Work?

On the off chance that you are confronting any specialized issue with our item, generously contact to our specialized assistance division. We are attempted to pay attention to every inquiry and calmly. Your technical issues are examined and assessed by the technical support group to give you the best help as quickly as time permits.

There are a few criteria we have set to keep up the organization standard and money back policy. Before you apply for a money back, please appropriately adhere to certain directions:

  • Take screen captures of mistakes you are confronting while at the same time working the program and send to our assistance division
  • Client working environment is not setup according to software prerequisites,
  • Make an entire video of change or recuperation and send us the video by means of email (It causes us to break down your concern)
  • If our specialized assistance division finds the video unseemly to analyses the issue then you have to send your document through Google drive/drop-box administration
  • If the record is too substantial then you can give remote access to keep an eye on your framework

The bought cost (excluding shipping/dealing with/commission/TAX) is considerable under money back policy when our assistance group neglects to perform recuperation from the records given by our clients.